PRIVACY POLICY

We recognise that privacy of personal information is important to our customers. This document when read together with the relevant Privacy Collection Statement explains the types of information that we collect, how we use, disclose and store your Privacy Collection Statement and Privacy Collection Statement for Job Applications or a job.

PRIVACY COLLECTION STATEMENT
White Pony collects personal information to keep you up to date with any important changes to our website, to notify you of special events, promotions and offers that may be of interest to you and to respond to your queries. We may provide your personal information to third parties so that they may provide us with certain services, for example, provision of mailing services. Please see our Privacy Policy for more details on how we manage your information and how to contact

What is personal information?
We may collect certain types of personal information from you. Personal information is any information that can be used to identify you and may include details such as name, address, telephone numbers, date of birth, occupation and email address.

How do we collect your personal information?
We may collect personal information in a number of ways including: when you complete a Keep In Touch form available at any of our stores; when you complete an application to become a White Pony VIP Client; when you contact us with an enquiry; when you submit a job application; and
through our website.

How do we use your personal information?
We will use your personal information in accordance with the relevant Privacy Collection Statement for that information.

How secure is your personal information?
We take all reasonable steps to maintain the security and integrity of your personal information.

Access to your personal information?
With some exceptions permitted by law, White Pony must provide you with access to your personal information that we are storing. White Pony aims to have your most up to date details stored and we take every precaution to ensure this occurs. However in the situation where you change your name or address, it would be appreciated if you could please contact our team by emailing info@whitepony.com.au and advising them of any changes.

How can I contact White Pony?
If you have any questions or complaints about how we handle your personal information, you can contact our Privacy Manager on +61 3 9331 0141 (during ordinary business hours) or email info@whitepony.com.au.

In the case that you are not satisfied with the manner in which we handled your enquiry, you can contact the Office of the Australian Privacy Commissioner on +61 1300 363 992.

We may make changes to this policy at any time, but know that this is our most current privacy policy outlining White Pony’s personal information management practice.